Commonly, you purchase a new PS4 with great excitement, but you see an error message when you connect it to your PSN network. This message says Unable to connect to the server, which confuses you to the fullest. No need to worry anymore as you’re not alone in such a situation. This problem has multiple causes, but luckily all of them are reversible.
The most common reasons behind your brand new PS4 not connecting to PSN network include improper internet connection, or your PSN network may be offline. Therefore, it’s pretty essential to check your Wi-Fi connection and move or reset your router and modem for quick fixes. Last but not least, you may even try adjusting your PSN’s DNS settings as the final option.
Keeping all this in mind, we shall discuss all these possible hacks to fix playstation can’t connect to server. Moreover, we shall also point out the causes that may lead to ps4 cannot connect to the server. So, continue reading to learn all about PS4 and its server errors.
Why can’t my PS4 connect to PSN?
Multiple reasons may create a hindrance for your PS4 to connect to the server. However, note that all these are primarily associated with poor internet connection. Let’s now ride through the possible problems leading to this situation:
- The first and most crucial cause includes slow or poor internet connection that may hinder your console from connecting to the PSN network.
- Weak Wi-Fi signal strength is another cause of it.
- Lastly, the PSN server must be down in your location, which may create an issue overall for everyone using the PS4 at the very moment.
How to fix PS4 cannot connect to the server?
Now, let’s discuss all the possible hacks that you may opt to fic PS4 cannot connect to the server. All these hacks are pretty easy to follow. Moreover, they’re pretty straightforward. Therefore, they won’t require much of your time. So, follow them one by one for quick results, or you may even opt for the relevant one first, depending upon the cause.
1. Try restarting your console
Restarting your PS4 system simply refreshes it up and removes all the errors within for your ease. Therefore, in this situation, you should also restart your system before opting for any hack. This will clear up all the glitches, errors, and bugs. So, follow the steps given below to do so:
- Firstly, press the power button for a few seconds until you hear the two beeping sounds. This step will completely turn off your PS4 console.
- Next, unplug the power cord from your console. Note that this cord is at the back of your PS4 console.
- Now, keep the cord unplugged for a few minutes.
- Lastly, plug it back into your PS4 and turn it on again to see efficient results.
2. Try checking your server status
Another essential fix is to check your server status, as in most cases, the server may be down, which may create problems throughout your area. So, before trying any other hack, it’s essential to check the server status to rule it out. To do so, follow the steps given below:
- The first step is to head to the PlayStation Network Service Status page.
- Next, check the service status there and if you see any issue present. Wait.
- Now, when the server issue gets resolved, check for system software updates and, if present, install them.
- Lastly, if the website doesn’t load for you, just remember the problem is behind your internet connection.
3. Try power cycling your router
If none of the above hacks helped you feel free to follow this one. All you need to do is simply power cycle your router. Follow the steps to do so:
- Firstly, turn off your router and plug out the power cable from the power switch to completely switch it off.
- Next, leave it for about 5 to 10 minutes and then plug it back in.
- Now check if the connection issue has been resolved or not.
4. Try updating your router’s firmware
So, if power cycling wasn’t helpful for you, try this hack for quick results. All you need to do is update your router’s firmware in this hack. Below are steps that you need to follow to do so:
- Head to the router login page.
- Then simply sign in and look for the software update option to update the software in no time.
5. Try setting your Wi-Fi manually
Now another pretty simple and vital hack is to set your Wi-Fi manually. Again, this is pretty beneficial in most cases. So, follow the steps given below to do so:
- Firstly, head to the Settings and then go to the
- Now go to the option Set Up Internet Connection.
- Now, select Use Wi-Fi and then choose
- Now, scroll down to the bottom and select the option Set Up Manually.
- Lastly, enter your access point‘s SSID and password
6. Try changing your DNS Settings
This hack may also go pretty well for you. Follow the steps given below to change the DNS setting of your PS4 console super quick:
- Head to the Settings, then go to the Network Settings.
- Next, select View connection status and write down the IP address, Default gateway, and the subnet mask.
- Now, click on the option Set up Internet Connection.
- Select the Network you’re using.
- Later, select Custom and then your IP address Settings and then
- So, now for primary settings, enter 8.8.8, and for secondary settings, 220.127.116.11 to match the Google DNS.
- Lastly, click on OK to save the changes you have made.
7. Try updating your console
Follow the steps given below to update your system’s software:
- Firstly, head to your PS4 home screen and there go to the Settings and select System Software Update.
- So, if you see any recent updates available, select Next and then
- Note that you’ll see a notification concerning it after the system update. Then click on Downloads to install the downloaded updates.
- Lastly, restart your console to see whether you have fixed the problem or not.
8. Try restoring your default settings
Below are the steps you may follow to restore your default settings;
- Firstly, restart your PS4 in Safe mode by pressing and holding the power button for a few seconds until you hear two beeping sounds.
- Next, connect your controller with the USB cable and press the PS button on the controller.
- Now, select the option to restore default settings.
- Now, wait until the procedure finishes.
- Lastly, connect your PS4 console back to the Wi-Fi and check for efficient results.
9. Contact the PlayStation support for further assistance
If none of the hacks mentioned above helped you, please contact the PlayStation team for further guidance and support. They’re pretty helpful and will facilitate you in the best way possible. Moreover, they’ll also help you rule out all the possible causes that may result in such a situation.
Buying a new PS4 and then not being able to connect it to the PSN network is super annoying. This may happen when you have a slow internet connection, or your Wi-Fi signals aren’t strong, or sometimes when there is a server breakdown. However, dealing with all such situations is pretty straightforward. First, you need to follow some hacks to eliminate the cause.
Keeping all this in mind, we have discussed the causes of PS4 not connecting to the PSN network. Also, we have to ride through all the possible hacks that you may follow to get rid of PS4 server errors. So, follow them one by one, and if still, you’re unable to get rid of the problem, feel free to contact the Customer support team.