Why PS4 Keeps Disconnecting From WIFI?

ps4 keeps disconnecting from wifi

Since its launch, PS4 has always managed to be one of the most loved consoles by gamers worldwide. It seems Sony’s latest PS5 console could not attract the gamers; either the PS4 is irreplaceable or due to the Covid-19 pandemic that affected the economy around the world.

Being a dedicated console gamer, you would never want any interruption while playing your favorite games, that too, in your leisure time. What an experience it could be if your PS4 keeps disconnecting from WIFI? Awful, right? Well, PS4 random disconnection from WIFI is a common and fixable issue, and this article will be your perfect guide, rest assured!

Why does my PS4 keep disconnecting from WIFI?

Are you among the ones who have experienced that their WIFI signals drop for a few seconds when they start playing on their PS4 and abruptly connects again all by themselves? Time after time, Sony keeps on throwing different updates for PS4 and amazes its users; however, these updates might cause you trouble in the form of PS4 disconnection from WIFI. The following could be the possible reasons why your PS4 is disconnecting from pc.

Do check out our guide on PS4 Lan cable not connected if you are using Lan connection for your console.

Low internet speed

If you live with many people using the same internet connection, this distributes the internet speed—consequently, your PS4 disconnects from WIFI.

PS4 software update

Upcoming PS4 software updates have started to cause trouble to the users as they interfere with the internet. You may notice that your PS4 keeps losing the connection to your WIFI once you install these updates. However, it is a pretty fixable issue and quite the most common reason why your PS4 keeps disconnecting from the server.

Technical problems

There could be multiple things on the end of your internet service provider which can interrupt your WIFI connection, for instance, bad weather.

A modem that does not connect with the ISP

Another reason could be that your modem does not correctly catch up with your internet service provider(ISP).

modem not connect with the isp

How can I fix PS4 WIFI connection issues?

Encountering the PS4 random disconnection from the server, you are not the only one in the league. Many people experience the problem and try to find out the best possible and easy way to fix it. Here are some tips for you to give a try so that you can enjoy your PS4 console gaming in peace without your PS4 losing the WIFI connection;

Selecting a frequency band manually

There are two frequency bands; one is 2.4 GHz while the other is 5 GHz. The old PS4 supports only the former one, while the PS4 Pro supports both. Suppose you have updated your PS4 and observed that your PS4 randomly loses the WIFI connection. In that case, it could be due to the band’s automatic selection.

The PS4 Pro keeps switching between the 2.4 GHz and 5 GHz bands, perhaps causing your game to lag due to WIFI drop. Before selecting the band manually, try both the bands and see what seems to be better. The 2.4 GHz has better coverage but slower speed, while the 5 GHz has the opposite features to offer.

  1. You can go to your Settings > Network and lookup for ‘Use WIFI’ and click on Easy.
  2. Select ‘options menu’
  3. Look for WIFI frequency bands. Open and select as you desire.

Try closing your game and opening it again

Sometimes, closing your currently running application and opening it again helps you fix the PS4 WIFI connection. It is similar to switching off our mobile phones if they stop working, and we have seen this trick works well.  

If your PS4 loses the WIFI connection while gaming, all you have to do is to;

  1. Hit the home button.
  2. Continue with pressing the options button on your controller, which shows up a menu.
  3. Please proceed with selecting the “close the game” option and Start it again.

Resetting your console

You can fix a lot of PS4 problems by simply resetting the console. However, it is a time-consuming process and erases all the data, even your installed games. So, before resetting your console, make sure you are not in a hurry and have backed up your console’s data.

The following steps will help you reset your PS4 correctly;

  1. Begin with turning off your console.
  2. Next, you need to unplug the power cable from the console and wait for a few minutes to plug it again.
  3. Press and hold the power button for good 10 seconds, and do not proceed until you hear the second beep.
  4. Now connect the DS4 controller with your PS4.
  5. Head on to either selecting ‘Initialize PS4’ or ‘Restart PS4’ using the X button. Make sure you select the latter option if you have not backed up your data.

Try rebooting your WIFI router

Sometimes, your router is the reason why you are experiencing connection drop issues. Try rebooting your router and observe if the connection gets better than before or not.

  1. Unplug the cable of your router and plug it again after a few seconds.
  2. Please wait for it to turn on and connect it with your PS4 completely.

Delete and re-install the game

If you happen to face WIFI drop issues while playing certain games on your PS4, the problem could lie in your game. So, try deleting the game fully and re-install it again.

  1. Open the menu and look for the desired game during which you experience WIFI connection issues.
  2. Press the options menu on your PS4 controller.
  3. Select the delete option and confirm your decision.

You can re-install the game from the PlayStation store.

Setup rearrangement

You can also try rearranging your PS4 setup; for instance, if you have got needless devices around your router, make sure you remove them. Besides, placing your router near to PS4 can also help fix the problem.

Establishing static IP address for PS4

Static IP addresses are more stable as compared to dynamic ones. Automatic IP settings usually offer dynamic IP address which changes every time you reboot your router or when your Internet Service Provider allows you a different IP. Following are the steps to change your IP address on PS4;

  1. Open Setting and view the connection status.
  2. Note the IP address, Subnet Mask, Default Gateway.
  3. Then back to the previous menu.
  4. Open Setup internet connection and select ‘Use WIFI’
  5. Select Custom and then Manual.
  6. You need to enter the first three numbers of your IP and pick any number from 2 to 255 as your last number (section).
  7. Enter the noted Subnet Mask and Default Gateway.
  8. For MTU settings, you have to choose Automatic.
  9. Proceed with choosing ‘Do not use for a proxy server.’
  10. Now try using the WIFI, and you are good to go!

Modifying DNS settings on PS4

If you are looking to fix the WIFI connection issue, changing the Domain Name System may help. Follow the steps to change your DNS settings on PS4;

  1. Begin with opening PS4 settings and go to Setup internet connection. Select WIFI and then Custom. Proceed with selecting Automatic IP settings.
  2. Make sure that you do not specify for DHCP hostname.
  3. Open DNS settings and select Manual.
  4. For primary settings, enter (, while for secondary, you have to enter (
  5. Under MTU settings, select Automatic.
  6. By selecting ‘Do not use for a proxy server,’ you have completed the procedure.
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In Conclusion

PS4 WIFI disconnection issues are quite common, and sometimes it becomes complicated to analyze and figure the exact cause. However, the problem is correctable, and the solutions are straightforward. This article has tried to cover maximum factors responsible for PS4 poor internet connection and provided the simplest fixing methods. Hopefully, it will prove helpful.


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